Acceptance of luggage

Passengers must not accept the custody or transport of luggage belonging to other persons. To be accepted, the luggage must be in perfect condition, without breakage or deterioration, unless it is considered as “luggage limited acceptance”. With regard to its content, volumen, weight and external appearance, the luggage must be within the established standards. Within the ítems that make up the luggage those that are prohibited by law or provisions of the countries of origin, transit or destination will not be accepted. It is obligatory to have both, hand and checked in luggage identified. We suggest the identification of your luggage with your personal data: name, address at destination, email and mobile phone number. Carry medications, money, valuables and important travel documents in your hand luggage. Fragile ítems, such as glass, ceramics or similar, perishable ítems such as food or valuable ítems such as jewellery or money should NOT be transported in your luggage, according to international safety rules the Airlines do not cover the incidents that occur in these effects due to los or damage.
Baggage not allowed IATA regulation for dangerous baggage Items that may damage or endanger the aircraft, people or property that go on board. Items that due to their weight, size or nature are not suitable for transporto r are badly packed. Items that are prohibited by laws, regulations and orders of any state, both in countries of origin, and in transists and destinations. The following ítems are considered dangerous and will not be accepted as hand or checked in luggage:
  • Cases equiped with alarm devices.
  • Explosives, ammunition, Fireworks and flares.
  • Compressed gases.
  • Flammable liquids (gas cylinders, paints, solvents …)
  • Flammable solids such as phosphorus, articles of easy ignition, spontaneous combustion or that in contact with water will emit flammable gases.
  • Oxidizing materials, such as bleaching and peroxide powders.
  • Poisons and infectious substances / radioactive materials.
  • Corrosive materials, acids, alkalis and wet batteries.
  • Magnetised materials and other dangerous items listed in the regulations on dangerous goods of IATA.
Limited acceptance baggage Are those that, even being within the rules to be accepted as checked luggage, present special conditions that will require to be labelled as “limited acceptance”:
  • Fragile, poorly packed, damaged.
  • Perishable
  • Accepted over time limit
  • Not allowable in the cabin, for safety or volume
  • Unidentified
In compliance with certain rules, the following will be accepted:
  • Some live animals, such as dogs, cats, domestic birds and other home animals that will be accepted according to established rules.
  • Allowed ONLY as checked in luggage in the hold , ammunition for weapons properly packed and only for sporting purposes.
Identification of luggage According to IATA resolution 741, the external identification of luggage by the passenger is mandatory with:
  • First and last name (must match the ticket)
  • Adress and telephone number