In some cases, assistance can be requested for passengers who are not disabled or sick, but who need some help from the company's staff for their departure or arrival procedures, such as elderly people, people not used to flying, etc.

This assistance is provided as a courtesy of the company, with no contractual obligation and as far as possible within the availability of personnel at the time of boarding or disembarking. It can also be ordered for minors accompanied. These services are subject to the companies that provide Handling service at each airport to Plus Ultra Airlines.

Contact us

PLUS ULTRA (Customer services) Avenida de Europa, 22, 3rd floor, Offices C & D, Alcobendas, 28108, Madrid
Phone: +34 91 142 08 80 Fax: +34 91 345 34 76