Disabled people can choose the seats they consider most appropriate to their needs and that are in accordance with the Civil Aviation Safety laws of Spain.

The Spanish Civil Aviation Safety Laws do not allow persons with disabilities to sit in the emergency lines. Wheelchairs and assistive devices are accepted for movement as a courtesy. If possible, the passenger will use his own wheelchair to the door of the plane, from where it will be placed in the hold. When arriving at destination and depending on the airport, everything possible will be done so that the own chair is available at the door of the plane. Wheelchairs or assistive devices are not accepted for movement with wet batteries. When making your reservation you must clearly indicate the degree of disability to define the different possibilities of boarding the plane:
  • Wheelchair to ramp (WCHR): The passenger is able to go up and down the stairs of the plane and arrive by his own foot to his seat, but he needs the wheelchair to cover the distance from the check-in counters to the foot of the wheelchair. plane and vice versa.
  • Wheelchair for going up and down stairs (WCHS): The passenger needs the wheelchair to cover the distance from the check-in counters to the foot of the plane and vice versa as well as to go up and down the stairs of the plane, but once up he is able to reach his seat by his own foot.
  • Wheelchair to the seat (WCHC): The passenger is completely immobile and needs to be transferred from the check-in desks to his seat on the plane.

Contact us



PLUS ULTRA (Customer service) C/ Torregalindo, 1 1º planta 28016 Madrid Phone: +34 91 142 08 80 Fax: +34 91 345 34 76
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