To be able to authorize a transfer on a stretcher, the following requirements must be presented:

The presentation time at the airport must be at least 90 minutes before the departure of the flight, to allow the assembly and disassembly of the same. Nine seats must be reserved and paid for this assembly. Maintenance technicians must be available at both the departure and arrival airports to assemble the cabin. The passenger must travel accompanied by medical personnel. To be accepted on the flight, it is essential to present a medical certificate stating that you are able to travel and a disclaimer. Both documents, completely filled in, must reach the land operations department with a minimum of three days before the start of the trip to:

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PLUS ULTRA (Customer service)
C/ Torregalindo, 1 1º planta
28016 Madrid
Phone: +34 91 142 08 80 Fax: +34 91 345 34 76
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