Passengers with oxygen needs during the flight

Passengers who need oxygen during the flight (OXYG)

All passengers who need oxygen during the flight will be subject in all cases to the authorization, upon presentation of the Medical Certificate, not exceeding 2 weeks. Passengers who need oxygen during the flight, previously authorized by the Department of Ground Operations, may transport their own breathing assistance devices or contracted through specialized companies, on Plus Ultra flights provided that the requirements specified in this section. Devices, equipment and / or cylinders containing liquid oxygen are completely prohibited for transport, either as hand luggage, checked luggage or on top of the passenger. The chemical oxygen generators (not to confuse generators with concentrators), are totally prohibited for their transport. Plus Ultra reserves the right to deny transportation to those passengers who do not carry enough of the equipment, cylinders or batteries appropriate or necessary for the flight or have not performed the required procedures for such transportation. Breathing assistance equipment (cylinders, POCs, respirators, ventilators, CPAP equipment) as well as luggage containing their batteries will be exempt from hand baggage limitations (1 package per passenger) and will not be charged in any case. of luggage.

Oxygen Supply by Plus Ultra

Plus Ultra does not supply oxygen equipment for passenger assistance, this service is not available on Plus Ultra flights. Important note: Oxygen for aircraft emergencies is transported for unforeseen uses and in no case for passengers with known needs in advance.

Oxygen cylinders

All flights (except flights to / from the United States) Acceptance Policy: Plus Ultra authorizes the transport (not use) of cylinders / cylinders of oxygen (gaseous) in passenger cabin, provided that:
  • The height does not exceed 65 cm / 26 in;
  • -The weight does not exceed 5 kg / 11 lb;
  • -The number of passengers with personal bottles is not limited; can travel alone will not be assigned any particular seat.
  • -The bottles / cylinders, valves and regulators that are part of the cylinder must be packed / protected from any damage or breakage.

In general:

Plus Ultra allows a passenger with respiratory disability to use on board any of the following four types of devices:
  • Fans;
  • Respirators;
  • CPAP (Continuous P ositive A irway Pressure machine);
  • POC (Portable Oxygen Concentrators
  • Any of the authorized brands or types).
Plus Ultra must allow passengers with disabilities to use POC or others breathing assistance devices in the cabin if:
  • The device meets the requirements and presents a manufacturer's label indicating that it complies.
  • The device can be stored and used in the cabin in accordance with safety regulations.
When making a reservation a passenger requests information about the use of breathing assistance devices during the flight, Plus Ultra must provide the following information: I. The device must carry a manufacturer's label indicating that the equipment is approved for use on board. II. You must comply with the weight and measurements of hand luggage on Plus Ultra flights. III. Plus Ultra can not guarantee the availability of electrical connections and / or the electrical supply inside the aircraft. Some aircraft come equipped with direct current outputs. However, due to the different types of aircraft and configurations, as well as the different distribution of the seats, the availability of electrical connections or a continuous flow of energy to these sockets can not be guaranteed. Therefore, the passenger must carry enough batteries to supply power to their medical equipment (POC, CPAP, etc.) during all the time they are in use. IV. The passenger must carry enough batteries that provide power to the device for no less than 150% of the duration of the flight. V. Additional batteries must be packaged in such a way that they are protected against short circuits or damage. Plus Ultra has the right to require the passenger to:
  • Contact with Plus Ultra 48 hours before the flight to establish the maximum expected duration of the flight, and / or
  • Bill one hour before the rest of the ticket.
  • Any applicable requirements that the person must present to Plus Ultra to make use of the POC on board (MEDIF or medical certificate that contemplates the indications of the MEDIF)

Portable Oxygen Concentrators (POC)

Plus Ultra recommends the use of certain portable oxygen concentrators (POC) authorized for air transport. Acceptance policy: A medical certificate is not required if the POC is not to be used on board the flight. If the POC is to be used on board the flight, the passenger must have a medical certificate or MEDIF, dated within fourteen (14) days of the scheduled departure of the initial departure flight, and be prepared to show the statement to Plus Ultra staff. The document must specify: That the POC user has the physical and cognitive ability to see, hear and understand POC visual and auditory warnings, and is able, without help, to take appropriate action in response to warnings and warnings. If the use of oxygen is medically necessary for all or part of the flight (s) listed in the passenger's itinerary. The maximum oxygen flow rate in liters per minute corresponding to the pressure in the cabin of the aircraft under normal operating conditions. They will be considered hand luggage. They must be transported under the seat. They are identified with the FRAG code if there has been advance notification in the process of reservation.

POCS authorized: 

Plus Ultra accepts the transportation and use on board, on all flights, of portable oxygen concentrators (POCS) authorized by the FAA: 1. "Focus" of AirSep 2. "FreeStyle" by AirSep 3. "FreeStyle 5" by AirSep 4. "LifeStyle" by AirSep 5. "Delphi RS-00400" - "Oxus RS-00400" 6. "iGo" by DeVilbiss 7. "Inogen One" by Inogen Corp. 8. "Inogen One G2" by Inogen Corp. 9. "Inogen One G3" by Inogen Corp. 10. "LifeChoice" by Inova Labs 11. "LifeChoice Activox" by Inova Labs 12. "Invacare SOLO2" by Invacare Corp. 13. "Invacare XPO2" by Invacare Corp. 14. "Independence" by Oxlife 15. "Respironics EverGo" by Respironics Inc 16. "Respironics SimplyGo" by RespironicsInc 17. "Sequal Eclipse" by SeQual TechnologiesInc 18. "Sequal SAROS" from SeQual TechnologiesInc 19. "Precision Medical EasyPulse" by Precision Medical No other POCs may be used on board. You will only be allowed to carry them as carry-on baggage if they meet the weight and hand luggage regulations. In any case, they can be transported as checked baggage.

General requirements for the transport of portable oxygen concentrators (POC): 

-The passenger must ensure that his POC is free of oil, grease or other petroleum products and in good condition, free from damage or any sign of excessive wear or abuse. When making a reservation a passenger requests information about the use of breathing assistance devices during the flight, Plus Ultra must provide the following information: I. The device must be labeled by the manufacturer stating that the equipment is approved for use on board. II. You must comply with the weight and measurements of hand luggage on Plus Ultra flights. III. Plus Ultra can not guarantee the availability of electrical connections and / or the electrical supply inside the aircraft.

Contact us



PLUS ULTRA (Customer service) C/ Torregalindo, 1 1º planta 28016 Madrid Phone: +34 91 142 08 80 Fax: +34 91 345 34 76
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