Are those passengers whose physical or mental condition is such that they require special attention from Plus Ultra, its agents or workers.

Disabled passengers must be considered when their physical, medical or mental conditions require individual attention during boarding and disembarkation, during the flight, in an emergency evacuation and during ground handling. To be accepted on the flight “AS SICK”, it is an indispensable condition to present a medical certificate that establishes that you are able to travel and a disclaimer. Both documents must be completed and returned to the land operations department, at least 48 hours before the start of the trip to:

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PLUS ULTRA (Customer service)
C/ Torregalindo, 1 1º planta
28016 Madrid
Phone: +34 91 142 08 80 Fax: +34 91 345 34 76
English