ULTRA PLUS offers two companion services for unaccompanied minors.

UMNR

Compulsory for children between 5 and 12 years traveling as unaccompanied minors. Parents / guardians must complete the necessary forms at the airport of departure which should include:

  • Titular passenger at the airport of origin, address, telephone number and ID.
  • Titular passenger at the airport of destination, address, telephone number and ID.

Upon arrival at the destination airport children released only to the persons mentioned in the documentation. Parents / guardians must remain at the airport until the aircraft has taken off.

Minors will be identified throughout the trip, and as far as possible be assigned the front seats of the airplane to require better attention from the crew. Also be the last to board the airport of departure and landing at the destination airport.

There is a maximum number of unaccompanied minors per flight, so must request the service in advance.

Unaccompanied Minors will be seated in the last row, in all aircraft Plus Ultra. They never go sit in emergency exit.

UM service carries an additional cost (to be completed at the time of booking and ticketing) of 80€ / 100 USD.

"YOUNG PEOPLE"

Young people between 12 and 17 years, the escort service works just like UM children between 5 and 12 years unaccompanied, have the same costs and must be requested in advance.

PLUS ULTRA (Customer Service)

C/ Torregalindo, 1 floor 1

28016 Madrid

Phone: +34 91 142 08 80  Fax: +34 91 345 34 76